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Re: Profile set to Private

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Active Member
MICKEY H Member Since: Oct 6, 2017
1201 of 1,496

I would like my profile set back to public, please.  I have several on-going clients and assignments, but people have been on vacation because it is summertime.  I don't think it's fair to set me to private when I am trying to find more work, just becaue I haven't been paid in a few months.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1202 of 1,496

Hi MICKEY,

 

I went ahead and updated your profile visibility. If you start regularly earning money on Upwork, your profile will remain public.


~ Bojan
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Active Member
Ravi K Member Since: Jul 15, 2018
1203 of 1,496

My profile has been set to private. How can I unlock it.

 

Please suggest

Community Guru
Jo-An B Member Since: Aug 2, 2016
1204 of 1,496

Hi Ravi, We’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.

~ Jo-An

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Active Member
K. Nicole R Member Since: Jul 17, 2018
1205 of 1,496

Hello,

 

My profile is on locked private and im not sure how to fix it! Please help?

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
1206 of 1,496

Hi K. Nicole,

 

We've reset your profile visibility and it should be public again. A little context: freelancers with no earnings in 30 days will have their profile set to private automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.

~ Valeria
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Community Guru
Nichola L Member Since: Mar 13, 2015
1207 of 1,496

Would somebody please set my profile back to public again. I happen to be working . . .

 

And please don't remind me about the 30 days. I know that already. 

 

Thank you. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1208 of 1,496

Hi Nichola,

I`ve just updated your visibility back to public, thank you.


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Community Guru
Nichola L Member Since: Mar 13, 2015
1209 of 1,496

Thank you, Goran. 

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Active Member
Richard T Member Since: Jul 18, 2018
1210 of 1,496

Hi, can someone help me get my profile be public? My profile was 'locked private' due to inactivity.
I've requested thru 'customer contact support' 2 days ago but still no action. Can someone please help me?
Thank you in advance!

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