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Re: Locked Private Profile

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
1191 of 1,481

Hi K. Nicole,

 

We've reset your profile visibility and it should be public again. A little context: freelancers with no earnings in 30 days will have their profile set to private automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.

~ Valeria
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Community Guru
Nichola L Member Since: Mar 13, 2015
1192 of 1,481

Would somebody please set my profile back to public again. I happen to be working . . .

 

And please don't remind me about the 30 days. I know that already. 

 

Thank you. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1193 of 1,481

Hi Nichola,

I`ve just updated your visibility back to public, thank you.


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Community Guru
Nichola L Member Since: Mar 13, 2015
1194 of 1,481

Thank you, Goran. 

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Active Member
Richard T Member Since: Jul 18, 2018
1195 of 1,481

Hi, can someone help me get my profile be public? My profile was 'locked private' due to inactivity.
I've requested thru 'customer contact support' 2 days ago but still no action. Can someone please help me?
Thank you in advance!

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1196 of 1,481

Sorry for the delay, Richard Neill. I've set your profile to public as requested. 

If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public.


-Avery
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Active Member
Richard T Member Since: Jul 18, 2018
1197 of 1,481

Thank you so much Avery, for the quick action.

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Active Member
Charisse L Member Since: Jul 23, 2018
1198 of 1,481

Hi,

 

My Account was set to private for almost 8 months now and was working through an agency. However I do have 0 connects on my profile for some reason. Can you help me set my profile to public? And how can I get my connects back? Hope to hear from you soon, Thanks!

 

Please see screenshot attached.

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1199 of 1,481

Hi Charisse, 

Where are you seeing that your profile is set to private? I just checked your account and can see that it is set to public.

I can also see that you are still yet to choose a Membership Plan which is why you have 0 connects on your account. Please go ahead and choose a plan that best suits your freelancing needs so that your connects can be credited to your account. 


-Avery
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Ace Contributor
Emmanuel I Member Since: Jan 28, 2018
1200 of 1,481
Hi Sir, My profile has been switched to private. This will make it even difficult to get noticed by potential clients. Please can anyone from your team get it back to public. Thanks
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