Re: Locked private Profile

Chan M · Oct 30, 2019 02:19:34 AM

Hi , you made my profile private . Please fix this ASAP.

Goran V · Oct 30, 2019 03:26:06 AM

Hi Chan,

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private. Thank you.

Gayle L · Jul 31, 2018 06:41:01 AM

Hello,

I'm new here...

So, profile will be set to private if I don't earn within my first 30 days here? Is that correct?

Is that intended to be motivation for me to upgrade to a paid membership?

This seems like a freelancer-unfriendly policy. Unless I'm misunderstaning something.

Goran V · Jul 31, 2018 06:47:45 AM

Hi Gayle,

Yes that is correct, if a freelancer does not earn in 30 days their profile visibility will be changed to private. This means that they will be hidden from search results only but they can still apply on jobs. Clients who have received a proposal from them will still be able to view their profile.
Additionally, we do have a free option to change your profile visibility by asking us here or contacting our customer support. Thank you.

Gayle L · Jul 31, 2018 07:07:21 AM

Ah, ok. Thanks for the clarification, Goran.

That seems reasonable.

Jonathan B · Sep 10, 2018 06:49:47 AM

can you make my profile public? how will they know my skills if they dont see my profile? I dont get it

Goran V · Sep 10, 2018 06:57:33 AM

hI Jonathan,

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers will not appear in search results but clients to who you have submitted a proposal will still be able to view your profile and skills. You can check out more info about this here. Thank you.

Raymond Bradley G · Dec 21, 2019 10:43:11 PM

Please set my profile to public

Aleksandar D · Dec 21, 2019 11:19:21 PM

Hi Raymond,

Thanks for reaching out to us. I checked and it seems that your profile visibility is already set to public. Let us know if you need further assistance.

Thank you.

~ Aleksandar

Giovanni A · Sep 24, 2018 11:39:02 PM

Hi Goran,

Is there also a possibility that my profile will be back to public for FREE?

I am now back on track since I had a problem on my laptop so I wasn't able to work for the last few months. But now I'm trying back again, hope you can help. Thanks.

Cheers,

Gio