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Re: Account Locked, Profile Switched to PRIVATE

nateplusplus
Active Member
Nathan B Member Since: Jul 25, 2018
1671 of 2,110

Avery - It looks like that support article doesn't work.

 

Well, thanks for setting my profile back to public, however, I don't see any incentive to continue putting the amount of fruitless effort I have into countless proposals on a platform that not only wants to take a percentage the payments I recieve, but also randomly sets my profile to private until I pay a premium fee. Frankly, this is not the type of environment I want to participate in.

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
1672 of 2,110

Hi Nathan, could you please check if the link to the help article Avery added to her post still doesn't work for you? 

~ Valeria
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nateplusplus
Active Member
Nathan B Member Since: Jul 25, 2018
1673 of 2,110

Valeria - yes it works now, thanks.

garciaystine
Active Member
Cristine G Member Since: Sep 4, 2018
1674 of 2,110

Hello, I have the same problem. Please help.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1675 of 2,110

Hi Cristine,

 

Your profile visibility was updated back to public as requested. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

 

Thank you.

~ Aleksandar
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garciaystine
Active Member
Cristine G Member Since: Sep 4, 2018
1676 of 2,110
WOw. Thank you so much!
sameed_ahmad
Ace Contributor
Sameed A Member Since: Nov 7, 2019
1677 of 2,110

This happened to me! I am trying my best and received a rising talent badge earlier. I am sure I would start earning soon.

Setting my account to private disappoint's me . Any help would be appreciated!

Thank you,
**Edited for Community Guidelines**

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1678 of 2,110

Hi Sameed,

 

I’ve reset your profile visibility back to public. Just so that you are aware, profiles of freelancers with a history of earnings on the platform will remain public unless they have not earned in more than 2 years. Profiles of new freelancers who haven’t earned on Upwork will be set to private after 90 days.To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.


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sameed_ahmad
Ace Contributor
Sameed A Member Since: Nov 7, 2019
1679 of 2,110

Thanks. Have a great day!

mugzupp
Active Member
Mugdha S Member Since: Oct 27, 2020
1680 of 2,110

Hi,

My accounts visibility has been set to private?

Please help me so that it can become public once again.

Thanks

Mugdha

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