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Re: Locked privae

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Active Member
Jai H Member Since: Jun 20, 2017
1501 of 1,749

Hi there,

 

My profile seems to be locked private as well. Can I please have this changed to public?

 

Thanks a bunch!

 

Jai

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
1502 of 1,749

Hi Jai, 


I have set your profile visibility to public as requested.

If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public. You may read more about this in this help article.


-Avery
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Active Member
Randy O Member Since: Aug 31, 2018
1503 of 1,749

How do I either get my status switched back from private or how to stop the monthly payments.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1504 of 1,749

Hi Randy,

I`ve just changed your visibility back to public. Regarding your second question, are you referring to your membership charges or something else? Thank you.


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Ace Contributor
Hillianthe E Member Since: Jul 12, 2017
1505 of 1,749

Hi,

My profile was locked private because did not had an active assignment. Since last Wednesday I'm on an new assignment. But still the sign Locked Private is still visible. How come? 

What is the criteria to have it removed? 

Money of course will be earned when I get paid by the customer. 

 

 

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
1506 of 1,749

Hillianthe,

 

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. Congrats on your new contract!

~ Valeria
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Community Guru
Jo-An B Member Since: Aug 2, 2016
1507 of 1,749

Hi Jeffrey, We’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.

 

~ Jo-An

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Active Member
Lissa H Member Since: Sep 12, 2018
1508 of 1,749

Hi there, could someone from Customer Service please re-set my profile to public?   Thank you!

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
1509 of 1,749

Hi Lissa,

 

Your profile visibility has been reset. Please, let us know if you have any further questions.

~ Valeria
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Ace Contributor
Logan K Member Since: Mar 28, 2011
1510 of 1,749

Ya know Upwork, since you are so profusely **Edited for Community Guidelines** about locking a freelancers profile for not earning; maybe you should spend a little time working on your own product!
1) Are their actaully any jobs out there that someone can apply for, that only require 1 connect?
The answer is no.
2) Why would you hide the profile of a long term member for not earning? 
Don't you think it might hamper the ability for that person to earn?

**Edited for Community Guidelines**
4) Don't you find it a little counter-productive and counter-intuative to block my ability to be publically seen since I have an 88% rating and over 800 hours logged?..not to mention the flat rate jobs!
5) You force me to spend even more of my time, to write and ask if you will please unlock my profile!
How rediculous is that? You really don't know what it's like to be a freelancer do you?
Instead of bidding on jobs I am writing this! Or asking you to unlock my profile.

It's time that could be spent doing something else!!!! I already spend 80% of my life online looking for work!!! I have been a freelancer for 27 years! I have been with Upwork for over 7 years!

I think you should make exceptions for long term freelancers like me.
Do your jobs and figure it out!
Some of us pay you a lot of money and you wouldn't be eating that Donut without us!

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