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Re: Locked private Profile

Active Member
Anna P Member Since: Dec 29, 2016
11 of 1,075

Hello, Due to the recent inactivity my profile has locked private. Could someone please help me making it public again? Thank you!

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
12 of 1,075

Hi Anna, 

 

Your profile has now been set to public. Let us know if you need any assistance. We're here to help.


-Joanne
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Active Member
Nitish S Member Since: Jul 6, 2018
13 of 1,075

Hi,

My profile is set to private. How will this be fixed?

 

Thank you

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
14 of 1,075

Hi Nitish,

 

 

Your profile visibility is set back to public. Let us know if we may be of further assistance. Thank you!

~ Bojan
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Active Member
Kate B Member Since: Aug 29, 2019
15 of 1,075

Hi there,

 

I'm having the same issue and I just bought connects! I'm new to Upwork so I haven't secured clients but I'm talking to some and about to land a job so this is not good timing. Please advise.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
16 of 1,075

Hi Kate,

 

I've set your profile to public as requested. If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in this help article to set it back to public.

 

Also, you may check these great articles in our Hiring Headquarters:

Thank you.

~ Bojan
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Active Member
Gayle L Member Since: Jul 31, 2018
17 of 1,075

Hello,

I'm new here...

 

So, profile will be set to private if I don't earn within my first 30 days here? Is that correct?

 

Is that intended to be motivation for me to upgrade to a paid membership?

 

This seems like a freelancer-unfriendly policy. Unless I'm misunderstaning something.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
18 of 1,075

Hi Gayle,

 

Yes that is correct, if a freelancer does not earn in 30 days their profile visibility will be changed to private. This means that they will be hidden from search results only but they can still apply on jobs. Clients who have received a proposal from them will still be able to view their profile.
Additionally, we do have a free option to change your profile visibility by asking us here or contacting our customer support. Thank you.


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Active Member
Gayle L Member Since: Jul 31, 2018
19 of 1,075

Ah, ok. Thanks for the clarification, Goran.

 

That seems reasonable.

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Active Member
Jonathan B Member Since: Sep 9, 2018
20 of 1,075

can you make my profile public? how will they know my skills if they dont see my profile? I dont get it

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