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Re: Private Profile

Active Member
Hillianthe E Member Since: Jul 12, 2017
941 of 1,156


My profile was locked private because did not had an active assignment. Since last Wednesday I'm on an new assignment. But still the sign Locked Private is still visible. How come? 

What is the criteria to have it removed? 

Money of course will be earned when I get paid by the customer. 



Valeria K Moderator Member Since: Mar 6, 2014
942 of 1,156



I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. Congrats on your new contract!

~ Valeria
Active Member
Arslan S Member Since: Aug 10, 2017
943 of 1,156

I just start earning again and complete one project but my account is still locked to private plea

Vladimir G Moderator Member Since: Oct 31, 2014
944 of 1,156

Hi Arslan,


I checked your account and see a notification about the recent update to your profile visibility, which is now set to public.

Active Member
Monika S Member Since: May 3, 2018
945 of 1,156



My account has been locked private.


Kindly, solve this issue for me.





Avery O Moderator Member Since: Nov 23, 2015
946 of 1,156

Hi Monika, 

Your profile has already been set to public as requested. If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public.

Active Member
Gitesh D Member Since: Sep 17, 2015
947 of 1,156

Dear Mates,

My account is locked to private by Upwork. Can anyone please resolve this for me and make my profile public? I am going to start working on it or need an invitation to apply.

Kind regards

Goran V Moderator Member Since: Mar 24, 2017
948 of 1,156

Hi Gitesh,

I`ve updated your visibility back to public. Please keep in mind that if you don`t earn in the next 30 days your visibility will be changed back to private. Thank you.

Active Member
Lissa H Member Since: Sep 12, 2018
949 of 1,156

Hi there, could someone from Customer Service please re-set my profile to public?   Thank you!

Valeria K Moderator Member Since: Mar 6, 2014
950 of 1,156

Hi Lissa,


Your profile visibility has been reset. Please, let us know if you have any further questions.

~ Valeria