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Re: Profile

Vladimir G Moderator Member Since: Oct 31, 2014
91 of 1,266

Hi Narender,


Please follow the steps Avery shared above in order to change your profile visibility back to public.

Active Member
Aime M Member Since: Sep 26, 2018
92 of 1,266
I have the same problem
Avery O Moderator Member Since: Nov 23, 2015
93 of 1,266

Hi Aime, 


I've set your profile to public as requested. If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public.
You may read more about this initiative on this support article.

Active Member
Hafiz Muhammad N Member Since: Jan 31, 2018
94 of 1,266

My profile is showing private.
I want it to be public.
Please help me in this situtaion
Hafiz Muhammad Nadir

Active Member
Melody Ann D Member Since: Jan 31, 2018
95 of 1,266

I would like to know how to unlock Locked private (for free) Please help.


Community Guru
Hasmik V Member Since: Aug 12, 2017
96 of 1,266

Hi Melody,


There are 3 ways to make your profile public again:
1. Start earning,
2. Contact support and they'll do it for free,
3.Get a plus membership plan which will cost you $10 monthly, and will give some other benefits.


Hope this helps!

Community Guru
Nina K Member Since: Nov 29, 2017
97 of 1,266

Hi Melody,

Hasmik's answer is correct, however I've taken the liberty of resetting your profile visibility, so you will now be seen in the search results.

Active Member
Melody Ann D Member Since: Jan 31, 2018
98 of 1,266

Thank you!

Active Member
Dobrivoje M Member Since: Nov 22, 2017
99 of 1,266


button "Get help" still is not working.  I wanted to ask 2 questions. 


I have attended upwork events in Belgrade. And I was advised to set my profile to "Not available" when I cannot work. And last time my profile was public. And now when I wanted to set back again to "Available" my profile is set to "Private" by UpWork. And this all happened in a very short period of time! If I did not change my availability, my profile would be still public. 

I think this is a very cruel thing by up work. I was sick and could not work. And this is how UpWork is punishing me?! 


2nd question: I asked the client several times to close the job as work is done. And the client is unresponsive. This can look bad on my job score. What is best to do and what I can do besides that? My only mistake is that I took my chances with this client besides that he had medium feedback from other freelancers. 


Thank you


Vladimir G Moderator Member Since: Oct 31, 2014
100 of 1,266

Hi Dobrivoje,


1. Note that your profile was set to private due to not having earned in the last 30 days. Please check the related announcement, refer to the notification you received before your profile visibility was updated and select one of the available option to change your profile back to public.


2. If the client isn't responding to your requests, you can consider closing the job yourself.