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Re: Locked private Profile

kathy1010
Community Guru
Virginia F Member Since: May 14, 2017
191 of 2,110

Valeria, this is an old thread. I just hit upon it. I have my account on private for a very specific reason. I get constant jobs. Do you think I'm hurting myself by remaining private? Just curious.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
192 of 2,110

HI Virginia, 


Setting your profile to private means you do not show up in the client's search results when they look for freelancers in your Job Category. You're part of the Top Rated Program, have constant contracts, and still land jobs despite setting your profile to private. Robot Happy I think you're doing very well for someone who's profile is set to private. Keep it up!


-Avery
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jc1389
Active Member
John Christian A Member Since: Sep 29, 2018
193 of 2,110

Please unlock my profile, too. Im thinking on going back to doing freelance work

joanbonjoc
Community Guru
Jo-An B Member Since: Aug 2, 2016
194 of 2,110

Hi John,

I changed your visibility back to public, keep in mind that if you do not earn in the next 30 days your visibility will be switched back to private. Thank you.

~ Jo-An

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meloikdm
Active Member
Melody Ann D Member Since: Jan 31, 2018
195 of 2,110

Good day! Would also need assistance in contacting the customer support regarding Locked private account. I am a newbie and would really appreciate the support! Thank you in advance!

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
196 of 2,110

Hi Melody,

I have responded on another thread to you about this, I have reset your profile visibility so theres no need to contact customer support to do that at this time, thank you!

~Nina
aromitman
Active Member
Arianne R Member Since: Oct 2, 2018
197 of 2,110
Hi, can you make my account public so that clients can see them. I have a client and he said he cannot see me. He wanted to hire me. Hope you can help. Thanks.
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
198 of 2,110

Hi Arianne,

 

I just set your profile visibility back to public.  Let us know if we may be of further assistance.


~ Bojan
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bosqueviejo
Active Member
Manuel R Member Since: Nov 12, 2018
199 of 2,110

Hi, my profile was also locked, what's the solution then? I have to pay? Kind regards.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
200 of 2,110

Hi Manuel,

 

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.


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