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Re: Locked private Profile

nkocendova
Community Guru
Nina K Member Since: Nov 29, 2017
221 of 2,278

Hi Melody,

I have responded on another thread to you about this, I have reset your profile visibility so theres no need to contact customer support to do that at this time, thank you!

~Nina
aromitman
Active Member
Arianne R Member Since: Oct 2, 2018
222 of 2,278
Hi, can you make my account public so that clients can see them. I have a client and he said he cannot see me. He wanted to hire me. Hope you can help. Thanks.
bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
223 of 2,278

Hi Arianne,

 

I just set your profile visibility back to public.  Let us know if we may be of further assistance.

~ Bojan
Upwork
bosqueviejo
Active Member
Manuel R Member Since: Nov 12, 2018
224 of 2,278

Hi, my profile was also locked, what's the solution then? I have to pay? Kind regards.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
225 of 2,278

Hi Manuel,

 

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.

~ Goran
Upwork
rizky-sulistyo
Active Member
Rizky S Member Since: Oct 7, 2018
226 of 2,278

Hi, 
I Need to go back my profile in public. Kindly help me on this.
Thank you.

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
227 of 2,278

Hi Rizky, 


I have set your profile visibility to public as requested. If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public. You may read more about this in this help article. 


~ Avery
Upwork
chan_masih
Ace Contributor
Chan M Member Since: Oct 15, 2018
228 of 2,278

Hi,

 

My profile was set to private as well since I don't have any client(s) for a period of time. Can you help me reset my profile visibility as well?

 

Thanks

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
229 of 2,278

Hi Chan, 

I have reset your profile visibility as requested. Let us know if you need further assistance with anything!


~ Avery
Upwork
chan_masih
Ace Contributor
Chan M Member Since: Oct 15, 2018
230 of 2,278

Hi,

 

My profile was set to private. Can you help me reset my profile visibility as well?

 

Thanks

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