Locked private Profile

[John Christian A]

Please unlock my profile, too. Im thinking on going back to doing freelance work

[Jo-An B]

Hi John,

I changed your visibility back to public, keep in mind that if you do not earn in the next 30 days your visibility will be switched back to private. Thank you.

[Melody Ann D]

Good day! Would also need assistance in contacting the customer support regarding Locked private account. I am a newbie and would really appreciate the support! Thank you in advance!

[Nina K]

Hi Melody,

I have responded on another thread to you about this, I have reset your profile visibility so theres no need to contact customer support to do that at this time, thank you!

[Arianne R]

Hi, can you make my account public so that clients can see them. I have a client and he said he cannot see me. He wanted to hire me. Hope you can help. Thanks.

[Bojan S]

Hi Arianne,

I just set your profile visibility back to public.  Let us know if we may be of further assistance.

[Manuel R]

Hi, my profile was also locked, what's the solution then? I have to pay? Kind regards.

[Goran V]

Hi Manuel,

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.

[Rizky S]

Hi, 
I Need to go back my profile in public. Kindly help me on this.
Thank you.

[Avery O]

Hi Rizky, 

I have set your profile visibility to public as requested. If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public. You may read more about this in this help article.