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Re: Locked private Profile

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Active Member
Amadeusz K Member Since: Jul 2, 2019
1381 of 1,461

Hello

My profile is still private and I just finished a contract, also the feedback from the client didn't show up on my profile but it shows on client profile?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1382 of 1,461

Hi Amadeusz,

 

Your profile visibility has been updated. Also, I have manually generated your profile which should now be reflecting the most recent information regarding your work history and feedbacks.

 

Thank you.


~ Bojan
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Active Member
Joanna Marie V Member Since: Jul 15, 2019
1383 of 1,461
Hi! My profile is locked to private and I would like for it to be on public to help me in finding jobs. Would you be able to assist me?

Thanks in advance.
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1384 of 1,461

Hi Joanna, 

 

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.


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Active Member
Anna P Member Since: Dec 29, 2016
1385 of 1,461

Hi, I was away for several weeks and my account has been set to private. Could someone change it back please? Many thanks!

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1386 of 1,461

Hi Anna,

 

Thanks for reaching out to us. I checked and it seems that your profile is already public. Could you please send us more information regarding the issue you are facing so that we can check and assist you further?

 

Thank you.

~ Aleksandar
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Active Member
Rizky S Member Since: Oct 7, 2018
1387 of 1,461

My account became private .
how can i unlock it?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1388 of 1,461

Hi Rizky,

 

Thanks for reaching out to us. I’ve reset your profile visibility back to the public. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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Active Member
Ali A Member Since: Jul 24, 2019
1389 of 1,461

Hello 

My Profile is Locked as private.

I need to convert my account to a public

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1390 of 1,461

Hi Ali,

 

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

 

Thank you!


~ Bojan
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