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Re: Locked private Profile

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Active Member
Joanna Marie V Member Since: Jul 15, 2019
1421 of 1,499
Hi! My profile is locked to private and I would like for it to be on public to help me in finding jobs. Would you be able to assist me?

Thanks in advance.
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1422 of 1,499

Hi Joanna, 

 

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.


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Active Member
Anna P Member Since: Dec 29, 2016
1423 of 1,499

Hi, I was away for several weeks and my account has been set to private. Could someone change it back please? Many thanks!

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1424 of 1,499

Hi Anna,

 

Thanks for reaching out to us. I checked and it seems that your profile is already public. Could you please send us more information regarding the issue you are facing so that we can check and assist you further?

 

Thank you.

~ Aleksandar
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Active Member
Rizky S Member Since: Oct 7, 2018
1425 of 1,499

My account became private .
how can i unlock it?

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1426 of 1,499

Hi Rizky,

 

Thanks for reaching out to us. I’ve reset your profile visibility back to the public. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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Active Member
Ali A Member Since: Jul 24, 2019
1427 of 1,499

Hello 

My Profile is Locked as private.

I need to convert my account to a public

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1428 of 1,499

Hi Ali,

 

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

 

Thank you!


~ Bojan
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Active Member
Yevhenii B Member Since: Oct 18, 2017
1429 of 1,499

Hi Bojan S,

My profile is private. Can you switch it to public ASAP?

Thank you,
Yevhenii

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1430 of 1,499

Hi Yevhenii, 

 

Your profile visibility is reseted back to public, thank you.


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