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Re: Locked private Profile

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Active Member
MOHSENA K Member Since: Apr 6, 2017
21 of 1,760

My account became private .
how can i unlock it?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
22 of 1,760

Hi Mohsena,

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.


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Active Member
Anna P Member Since: Dec 29, 2016
23 of 1,760

Hello, Due to the recent inactivity my profile has locked private. Could someone please help me making it public again? Thank you!

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
24 of 1,760

Hi Anna, 

 

Your profile has now been set to public. Let us know if you need any assistance. We're here to help.


-Joanne
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Active Member
Nitish S Member Since: Jul 6, 2018
25 of 1,760

Hi,

My profile is set to private. How will this be fixed?

 

Thank you

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
26 of 1,760

Hi Nitish,

 

 

Your profile visibility is set back to public. Let us know if we may be of further assistance. Thank you!


~ Bojan
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Active Member
Kate B Member Since: Aug 29, 2019
27 of 1,760

Hi there,

 

I'm having the same issue and I just bought connects! I'm new to Upwork so I haven't secured clients but I'm talking to some and about to land a job so this is not good timing. Please advise.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
28 of 1,760

Hi Kate,

 

I've set your profile to public as requested. If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in this help article to set it back to public.

 

Also, you may check these great articles in our Hiring Headquarters:

Thank you.


~ Bojan
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Ace Contributor
Chan M Member Since: Oct 15, 2018
29 of 1,760

Hi , you made my profile private . Please fix this ASAP. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
30 of 1,760

Hi Chan,

 

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private. Thank you.


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