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profile set to private question

Active Member
Abhishek S Member Since: Oct 11, 2019
941 of 1,300
Please set my profile to PUblic again please
Active Member
Arslan A Member Since: Sep 16, 2019
942 of 1,300

Hi There!
I have been set to private (locked) on Upwork!
as soon as i was active on Upwork few months back, i got my first contract and still working on that project!
i have left with only 5 connects and want to use them very carefully!
i am investing my time and efforts in Upwork, and don't want to get wasted on all my time and efforts to become freelancers. Everything on profile is 100% authentic and true!  I am having a hard time getting any order from any client!
and now my profile became private. What else bad can happen to struggling freelancer.
PLEASE!
Regards,
Arslan

Community Guru
Dogan K Member Since: Nov 2, 2019
943 of 1,300

If you start earning, your profile will be activated automatically. Being private isn't something like 'locked'. You can find further information here. You can also request be active again by using the "Reset My Profile Visibility" button. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
944 of 1,300

Hi Abhishek and Arslan,


I`ve just updated your visibility back to public, thank you.


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Community Leader
Kate R Member Since: Dec 5, 2016
945 of 1,300

Hi All,  my profile was set to private by Upwork because I haven't had a payment for a while is my guess. This hasn't happpened before, and I am wondering if I can propose on jobs with this setting? Or am I just invisible to clients now? I coldn't find the answer to this, and sorry if it's asked a lot. if anyone knows, thanks! 

Community Guru
Robin H Member Since: May 28, 2019
946 of 1,300

Kate R wrote:

Hi All,  my profile was set to private by Upwork because I haven't had a payment for a while is my guess. This hasn't happpened before, and I am wondering if I can propose on jobs with this setting? Or am I just invisible to clients now? I coldn't find the answer to this, and sorry if it's asked a lot. if anyone knows, thanks! 


You just need to send an email to customer support and they will make it public again.  It just means you aren't searchable but you can apply to jobs.  

 

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
947 of 1,300

Hi Kate,

 

If an established freelancer doesn't earn money on Upwork for 30 days, their profile visibility will automatically change to private. This is checked daily, not once a month. If you aren't regularly earning on our platform, your profile may be set to private, even if you submit proposals and interview frequently. There are different ways of setting your profile to public again, one of which is contacting us directly so that we can set your profile visibility to public.

I have already set your profile visibility as requested. If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public. You may read more about this in this help article.

 

Thank you.

~ Aleksandar
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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
948 of 1,300

Hi Shekay,

 

Freelancers' profiles will be changed to private if they haven't earned for the past 30 days. This means that you will not appear in search results but clients will be able to see your proposals and check out your profile. We've reset your profile visibility back to "public". For more information, please check this help article. Thank you!

 


-Joanne
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Active Member
Sharon B Member Since: Sep 27, 2019
949 of 1,300

I'd like to know more about why my account was set to private. I've earned $1,000.00 since signing up, worked for 3 clients (one returning) and I send out proposals every week. I have a 5 star rating from all my clients. I understand the policy that if I have not earned in 30 days I am set in invisible - I just don't understand how that helps anyone. 

Your advice is the "Start earning again"....well, you are making it even more difficult with this policy!!

Perhaps I need to work on my profile or update my portfolio, but I don't understand how it helps to shut down my visibility. Maybe if you could provide some more actionable instructions instead of just "start earning again", it would actually help me start earring again.

I've followed all the rules, am working my ass off to promote myself and getting 0 support from Upwork....just a slap on the wrist and insulting instructions.

 

How does this policy encourage me to work harder?

Community Guru
Petra R Member Since: Aug 3, 2011
950 of 1,300

Sharon B wrote:

I'd like to know more about why my account was set to private.


Apparently, you already know....

 


Sharon B wrote:

 I understand the policy that if I have not earned in 30 days I am set in invisible


See? You **do** know.

 

Just request to be set to visible again. What difference does it make? Clients you apply to can see your profile anyway.

 


Sharon B wrote:

How does this policy encourage me to work harder?


What makes you think it's about "encouraging" you?

 

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