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Re: Private account

j_marmolejo
Active Member
Jerick M Member Since: Feb 11, 2020
1811 of 2,161

Hello,

 

I've experience the same. Can you please unlocked my profile as well?

 

thanks!

-jerick-

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1812 of 2,161

Hi Jerick,

 

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.


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aianaisabelle
Active Member
Analyn F Member Since: Feb 11, 2020
1813 of 2,161

Hello!

 

Could you please help me unlocked my account profile as well, I have the same issue. 

 

Thank you 

 

Analyn Flores

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1814 of 2,161

Hi Analyn,

 

Your visibility is now updated as well. You can check out more info about this here. Thank you.


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jaihowitt
Active Member
Jai H Member Since: Jun 20, 2017
1815 of 2,161

Hi there,

 

My profile seems to be locked private as well. Can I please have this changed to public?

 

Thanks a bunch!

 

Jai

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
1816 of 2,161

Hi Jai, 


I have set your profile visibility to public as requested.

If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public. You may read more about this in this help article.


-Avery
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idarac22
Active Member
Randy O Member Since: Aug 31, 2018
1817 of 2,161

How do I either get my status switched back from private or how to stop the monthly payments.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1818 of 2,161

Hi Randy,

I`ve just changed your visibility back to public. Regarding your second question, are you referring to your membership charges or something else? Thank you.


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hesseboom
Ace Contributor
Hillianthe E Member Since: Jul 12, 2017
1819 of 2,161

Hi,

My profile was locked private because did not had an active assignment. Since last Wednesday I'm on an new assignment. But still the sign Locked Private is still visible. How come? 

What is the criteria to have it removed? 

Money of course will be earned when I get paid by the customer. 

 

 

kochubei_valeria
Community Manager
Valeria K Community Manager Member Since: Mar 6, 2014
1820 of 2,161

Hillianthe,

 

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. Congrats on your new contract!

~ Valeria
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