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Re: Account in Locked Private mode

harfali
Active Member
Hamid E Member Since: Apr 22, 2019
2051 of 2,118

Please help me.  My account changed to Private locked.  Please change it for me.

 

Thank you,

**Edited for Community Guidelines** Hamid

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2052 of 2,118

Hi Hamid,

 

I went ahead and updated your profile visibility back to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

 

Thank you.

~ Aleksandar
Untitled
altaf_ahmad01
Active Member
Altaf A Member Since: Dec 27, 2020
2053 of 2,118

Hi, 

 

My profile is set to Locked Private. I have applied to many jobs but couldn't get any. But I think the main reason for me in not getting jobs is my private profile as my clients cannot even see my profile.

Please, set my profile back to public.

petra_r
Community Guru
Petra R Member Since: Aug 3, 2011
2054 of 2,118

Altaf A wrote:

But I think the main reason for me in not getting jobs is my private profile as my clients cannot even see my profile.


No, that is not the reason because clients you apply to CAN see your profile.

 

You can get your profile reset by going to this page and clicking on the green button.

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
2055 of 2,118

Hi Altaf,

 

When your profile is set to private it is not shown in freelancer search results and will not be seen by clients unless you submit a proposal to their job. I went ahead and updated your profile visibility back to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

 

Thank you.

~ Aleksandar
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srbhutad
Active Member
CA Sumit B Member Since: Oct 31, 2020
2056 of 2,118

Hello Team,

 

I have subscribe the plus version, in which it is clearly written that profile will never be set to hidden due to inactivity. Still my profile is set it as private mode. Kindly look into this and let me know the issues asap.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
2057 of 2,118

Hi CA Sumit,

 

If you are an established freelancer and don’t earn money on Upwork for a period of two years or more, your profile visibility will automatically change from public to private. We've gone ahead and reset your profile visibility back to "Public". It seems like you just recently upgraded your membership, and your profile has been set to private before you upgraded. Here's the help article for more information. 


-Joanne
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egerdesmedia
Active Member
Eric Sean G Member Since: Oct 29, 2020
2058 of 2,118

I need to get my account back to public please.

andregutierrez22
Moderator
Andrea G Moderator Member Since: Jul 7, 2020
2059 of 2,118

Hi Eric,

 

I've reset your profile visibility back to public.

 

Thanks!

~Andrea
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chigozi_
Active Member
Chigozi I Member Since: Jan 2, 2021
2060 of 2,118

My Account was set to locked Private. 

This is happening just a week after it was removed from Private. 

A client released a milestone payment just this afternoon. 

 

Please can someone reset the visibility and also explain to me why this happened?

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