Account in Locked Private mode

[Aleksandar D]

Hi Altaf,

When your profile is set to private it is not shown in freelancer search results and will not be seen by clients unless you submit a proposal to their job. I went ahead and updated your profile visibility back to public. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

Thank you.

[CA Sumit B]

Hello Team,

I have subscribe the plus version, in which it is clearly written that profile will never be set to hidden due to inactivity. Still my profile is set it as private mode. Kindly look into this and let me know the issues asap.

[Joanne Marie P]

Hi CA Sumit,

If you are an established freelancer and don’t earn money on Upwork for a period of two years or more, your profile visibility will automatically change from public to private. We've gone ahead and reset your profile visibility back to "Public". It seems like you just recently upgraded your membership, and your profile has been set to private before you upgraded. Here's the help article for more information. 

[Eric Sean G]

I need to get my account back to public please.

[Andrea G]

Hi Eric,

I've reset your profile visibility back to public.

Thanks!

[Chigozi I]

My Account was set to locked Private. 

This is happening just a week after it was removed from Private. 

A client released a milestone payment just this afternoon. 

Please can someone reset the visibility and also explain to me why this happened?

[Aleksandar D]

Hi Chigozi,

If you are an established freelancer and don’t earn money on Upwork for a period of two years or more, your profile visibility will automatically change from public to private. If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will also change to private. When your profile is set to private it is not shown in freelancer search results and will not be seen by clients unless you submit a proposal to their job.

I went ahead and updated your profile visibility back to public. Feel free to check this help article to learn more about how you can avoid having your profile automatically set to private.

Thank you.

[Mariell C]

Me too, I'm trying to contact support just now to change my profile to public again. Unfortunately everytime I choose any topics it doesn't get me anywhere. Website will just reload. 

[Petra R]

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Mariell C wrote:

 I'm trying to contact support just now to change my profile to public again.  

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You don't need Support for that, simply click on the green button on this page

[Michael Vincent C]

Hi Petra, 

Tried to contact support to make my profile public again but I keep getting forwarded to the help dashboard. 

I will appreciate your help switching my profile back to public. Thanks!