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dliopiari
Member

Locked private Profile

Hi , you made my profile private wile I am a Top rated freelancer with $15000 12 month earnings.. Please fix this ASAP. 

ACCEPTED SOLUTION
andregutierrez22
Moderator
Moderator

Hi all,

 

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will change to private. When your profile is set to private it is not shown in freelancer search results but rest assured, clients are still able to see your profile when you submit proposals!

 

You can request that your profile visibility is reset by clicking this link found in this help article.

 

This thread has been closed from further replies due to its size. We appreciate your participation in the Community and welcome you to continue the conversation here.

 

Thank you!

~Andrea
Upwork

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2,964 REPLIES 2,964
igormikhaylov
Member

I recieved email today about new program initiated by Upwork.

 

Text from this email:

"Beginning September 2nd weโ€™ll reduce competition for active freelancers โ€” like you โ€” by removing inactive freelancer profiles from search results.
This was created to reward loyal freelancers who work and get paid through Upwork. In addition to increasing your visibility, this change will help protect clients and freelancers from off-platform work, which is against our Terms of Service."

 

I'm totally agree with this initiative! But I want to ask Upwork: is it possible to show in top of search results freelancers with more hours worked through Upwork? That would reward freelancers who work many hours/years and is really loyal to this platform! Currently often happens so that new freelancers is in top of search results and many experienced freelancers is in the middle of search results list. That is not stimulating to work for years through this platform! In this case it is easier to open new freelancer account and get in the top of search rather than work hard for many years, earn reputation, gain top rated, etc...

 

Hi Igor,

 

Please note that the order the freelancers are displayed in search results depends on the filters a client chooses to use, . Also, freelancers are regularly rotated in search to allow equal exposure.

Untitled

Hi Vladimir,

 

Hi Igor,

 

Freelancers are rotated every two weeks but will show up in search results if specific filters are used by clients.

Untitled

Hi, My profile was locked private. How can I change it to public faster? Reached support and told me it will take them 72hrs to change it. Thank you

Hello Jennelyn,

 

Thank you for your message. I am pleased to inform you that your profile visibility is reset and set to Public now.

 

Thank you.

Pradeep


Upwork

Hi, My profile was locked private. Kindly change my profile visibility to the public. Thanks

Hi Syed,

 

Your profile visibility has been set back to public.

 

~Andrea
Upwork

Hi 

My profile is also locked plaese get back it to public 

Thanks

Hi Zohaib, 


Iโ€™ve reset your profile visibility back to public.  Profiles of freelancers with a history of earnings on the platform will remain public unless they have not earned in more than two years. Profiles of new freelancers who havenโ€™t earned on Upwork will be set to private after 90 days. You can resume earnings on a new contract or upgrade your membership to the Plus plan to avoid this. You can check out more info about this here.


~ Avery
Upwork

Hi 

My profile is also locked plaese get back it to public 

Thanks

Hi Mohammed,

 

Thank you for your message. I am pleased to inform you that your profile has been reset and the visibility is set to Public now.

 

Thank you

Pradeep


Upwork

Hi Andrea, My profile was locked. Can you help me to set it back to visible again? Thanks in advance

Hi Rubina,

 

Your profile visibility has been set back to public.

 

~Andrea
Upwork

Hi Team,

Please help me, my account was locked to private and i wished ton have it back to public . Pls
Help, thanks in advance .

Hi Emilla,

 

Weโ€™ve set your profile to public as requested. You can check out the options listed in this help article on how to set it back to public if your profile is set to private again sometime in the future.

 

Thank you.

~ Aleksandar
Upwork

Hello,

I just got a notification last month that my account was marked as locked private. I had not secured a client yet. I would like to request for help changing it back to public please.

Thank you,

Abida **Edited for Community Guidelines**

Hi Abida,

 

Your profile visibility has been updated. Going forward, if your profile is set to private again, you can use the options listed in this help article to set it back to public.

 

If you're struggling to get started, I've pulled a few resources that may be helpful to you. Check out these articles to help you create a profile that stands out and improve your profile title and overview. For some great tips on writing proposals that win jobs, check out this article.

 

You can also visit our Resource Center and sign up for upcoming events and webinars to learn more about how you can boost your success on Upwork.

 

Thank you.

~ Aleksandar
Upwork

Hello, I just got a notification last month that my account was marked as locked private. I had not secured a client yet. I would like to request for help changing it back to public please.

Thank you,

shanila

Hi Shanila,

 

Your profile visibility has been changed back to public. You can learn more about this here


Thank you.

~ Aleksandar
Upwork

Hi, My profile was locked private. How can I change it to public please? Thank you. 


Charlyn MAy W wrote:

Hi, My profile was locked private. How can I change it to public please? Thank you. 


Go to this page, hit the green button, wait a day or two

Hi Charlyn,

 

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

 

~ Nikola
Upwork

Please unlock my profile as well. Its in private few month already, I opened many ticket but no one help

 

Thanks,

Brian 

Hi Brian,

 

Your profile visibility has been set back to public.

 

~Andrea
Upwork

Hi, my profile visibility has been locked to private. I was inactive for a few months and I believe this might be the reason. I've started sending proposals again and also completed a job. Can someone help me get it unlocked or set to public.

Hi Abdul,

 

Your profile visibility has been updated.

 

Thank you.

~ Luiggi
Upwork

How can I get my profile PUBLIC which is shifted to private locked?

Hi Nauman,

 

I went ahead and updated your profile visibility back to public. Feel free to check this help article to learn more about how you can avoid having your profile automatically set to private.

 

Thank you.

~ Aleksandar
Upwork

Hi there,

Sir, My upwork profile is also set to locked private. Can you unlock it, please?

Hi Maritee,

 

Your profile visibility is now updated, thank you.

~ Goran
Upwork

Hi,

 

My profile is not visible either. Thanks

Hello Atiq,

 

Your profile visibility is updated now.

 

Thank you.

Pradeep H.


Upwork

hello, My account is private, please help to make it public.  thank you

 

Regard 

Indra 

Hi Indra,

 

Your profile visibility has been reset back to โ€œpublicโ€. When your profile is set to private, your profile is not visible in search results, but the clients can still view your profile once you submit a proposal. For more information, please check out this help article. 

~ Joanne
Upwork

My profile is saying 

My profile

Visibility Locked Private
 
How I can make it public?

Hi Hitesh,

 

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

 

~ Nikola
Upwork

Hi, my profile is locked private. Please make it public.

Hi Muhiminul,

 

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

 

~ Nikola
Upwork
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