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Locked private Profile

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1301 of 1,377

Hi Riz,

 

Thanks for reaching out to us. I’ve reset your profile visibility back to the public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.

 

Thank you.

~ Aleksandar
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Active Member
Anna P Member Since: Dec 29, 2016
1302 of 1,377

Hi, I was away for several weeks and my account has been set to private. Could someone change it back please? Many thanks!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1303 of 1,377

Hi Anna,

 

I just set your profile visibility back to public. Let us know if we may be of further assistance.

 

Thank you.

~ Bojan
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Active Member
Amadeusz K Member Since: Jul 2, 2019
1304 of 1,377

Hello

My profile is still private and I just finished a contract, also the feedback from the client didn't show up on my profile but it shows on client profile?

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1305 of 1,377

Hi Amadeusz,

 

Your profile visibility has been updated. Also, I have manually generated your profile which should now be reflecting the most recent information regarding your work history and feedbacks.

 

Thank you.

~ Bojan
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Active Member
Joanna Marie V Member Since: Jul 15, 2019
1306 of 1,377
Hi! My profile is locked to private and I would like for it to be on public to help me in finding jobs. Would you be able to assist me?

Thanks in advance.
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
1307 of 1,377

Hi Joanna, 

 

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.


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Active Member
Anna P Member Since: Dec 29, 2016
1308 of 1,377

Hi, I was away for several weeks and my account has been set to private. Could someone change it back please? Many thanks!

Highlighted
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1309 of 1,377

Hi Anna,

 

Thanks for reaching out to us. I checked and it seems that your profile is already public. Could you please send us more information regarding the issue you are facing so that we can check and assist you further?

 

Thank you.

~ Aleksandar
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Active Member
Rizky S Member Since: Oct 7, 2018
1310 of 1,377

My account became private .
how can i unlock it?

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