I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.
Upwork did the same to me. I finished a job just one week ago and two days ago I started working on a new contract with a new client. My account is very active, I earn on a weekly basis and still my profile gets changed to private by Upwork. This is the second time they do this to me. I'm a top rated freelancer and earned more than 15k in a year via their platform.They earn a lot of money from me and still they treat me like this. Customer support send me an email with no apology and no explanation... I guess they randomly change peoples profiles to private even if they have ongoing work. Maybe Upwork has nothing better to do.
Yeah, it's an odd approach that only seems to frustrate people. I get it if you're inactive for several weeks or more, but not inactive for days. I'm experienced but new to this site so I'm finding my first clients.
Hello! I set up my UpWork profile a long time ago but have never been a very active user. I recently decided to give it another try, and just noticed my profile has been set to private. Can you please unlock it? Thank you.
Oluwatobi A wrote:
Recently, I checked my profile settings and realised my account was locked to private.
I was puzzled and tried looking for solutions. It appears I can't resolve it myself. Is there anything I can do about this? I'll be glad if anyone can help me out.
I believe you can here:
Hit the green button. However I think a forum mod will perhaps bit you to it.