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Locked private Profile

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1901 of 2,006

Hi Juan,

 

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private. Let us know if you need further assistance.

 

Thank you.

~ Aleksandar
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jordantbutler
Active Member
Jordan B Member Since: Jun 30, 2020
1902 of 2,006

Hi I have been inactive for quite some time but I want to start being active again. Can I please have my profile set back to open because currently I am on private.

 

Thank you

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
1903 of 2,006

Hi Jordan,

 

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private.

 

Thank you!


~ Bojan
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umair_zazoo
Active Member
Umair I Member Since: Jun 24, 2018
1904 of 2,006

Hi! My profile is set to private. Please fix this for me. Thanks

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1905 of 2,006

Hi Umair,

 

Your profile visibility has been reset back to public. Please check out this help article for more information about how you can reset your profile visibility. Thank you!


-Joanne
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7e402166
Active Member
Amodu A Member Since: Jul 6, 2020
1906 of 2,006
Good morning, my account has been locked private and I just to chat with a client. Duo am new to upwork and still learning the ropes. Can you help me with this asap please?
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
1907 of 2,006

Hi Amodu,

 

I’ve reset your profile visibility back to public. Just so that you are aware, profiles of freelancers with a history of earnings on the platform will remain public unless they have not earned in more than 2 years. Profiles of new freelancers who haven’t earned on Upwork will be set to private after 90 days.To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.


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keri4me
Active Member
Keri M Member Since: Jul 5, 2020
1908 of 2,006

I've been trying to win clients via Upwork for several months now. I've participated in webinars, bought connects, and am trying to refine my propsals with no clients to show for the effort yet. It's incredibly frustrating that my profile keeps being changed to "Private" as if I'm not activly using Upwork. I have multiple proposals pending so does Upwork not care that I'm activly buying connects and submitting proposals when they make decisions regarding my account?

mtngigi
Community Guru
Virginia F Member Since: Feb 15, 2016
1909 of 2,006

Keri M wrote:

I've been trying to win clients via Upwork for several months now. I've participated in webinars, bought connects, and am trying to refine my propsals with no clients to show for the effort yet. It's incredibly frustrating that my profile keeps being changed to "Private" as if I'm not activly using Upwork. I have multiple proposals pending so does Upwork not care that I'm activly buying connects and submitting proposals when they make decisions regarding my account?


It's an automatic algorithm that recognizes that you haven't earned any money in 30 days. It's a very poorly-written notice, as many of Upwork's messages are.

 

They don't care how often anyone is bidding, they don't care how many connects someone is buying ... they care whether or not a freelancer is earning them money. This can happen even if you are working, but because the job lasted longer than expected or some other reason, Upwork will still make your profile private if you have not been paid in 30 days.

 

It's easy enough to request it not be private any more, but it's really no big deal. You can still bid on jobs and be hired.

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
1910 of 2,006

Hi Keri,

 

New freelancers have a 90 day grace period to build up a successful stream of work before the profile visibility restriction will begin. I've reset your profile visibility back to public. When your profile is set to private, your profile is not visible in search results, but the clients can still view your profile when you submit a proposal for their job post. For more information, please check out this help article. Thank you!


-Joanne
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