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Locked private Profile

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
21 of 1,785

Hi Despoina,

I`m sorry about the inconvenience this had caused. Just to confirm that Abdul is right, your profile visibility has been changed because you haven`t earned in the past 30 days.
You can resolve this by:
1. Earning funds on your account.
2. Upgrading on our Plus Membership plan.
3. Contacting our customer support to change your visibility for free.


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Active Member
Despoina L Member Since: Dec 13, 2015
22 of 1,785

Hello Goran, I have an ongoing project and my last milestone was on 8th of September. As you can see I earn every month from the same contract.Please have a look at my profile, thank you

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Active Member
MOHSENA K Member Since: Apr 6, 2017
23 of 1,785

My account became private .
how can i unlock it?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
24 of 1,785

Hi Mohsena,

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.


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Active Member
Anna P Member Since: Dec 29, 2016
25 of 1,785

Hello, Due to the recent inactivity my profile has locked private. Could someone please help me making it public again? Thank you!

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
26 of 1,785

Hi Anna, 

 

Your profile has now been set to public. Let us know if you need any assistance. We're here to help.


-Joanne
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Active Member
Nitish S Member Since: Jul 6, 2018
27 of 1,785

Hi,

My profile is set to private. How will this be fixed?

 

Thank you

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
28 of 1,785

Hi Nitish,

 

 

Your profile visibility is set back to public. Let us know if we may be of further assistance. Thank you!


~ Bojan
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Active Member
Kate B Member Since: Aug 29, 2019
29 of 1,785

Hi there,

 

I'm having the same issue and I just bought connects! I'm new to Upwork so I haven't secured clients but I'm talking to some and about to land a job so this is not good timing. Please advise.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
30 of 1,785

Hi Kate,

 

I've set your profile to public as requested. If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in this help article to set it back to public.

 

Also, you may check these great articles in our Hiring Headquarters:

Thank you.


~ Bojan
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