Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Locked private Profile

Moderator
Avery O Moderator Member Since: Nov 23, 2015
921 of 1,302

Hi Sherwin, 

I checked your account and can confirm that your profile's visibility is now public. Let me know if you need further assistance with anything.


-Avery
Untitled
Active Member
Vijay Kumar G Member Since: Jan 22, 2017
922 of 1,302

Hi,

 

As I can see, my profile is set to private while I'm earning. Kindly check with that.

 

Thanks,

Vijay

Moderator
Avery O Moderator Member Since: Nov 23, 2015
923 of 1,302

Hi Vijay, 

 

If an established freelancer doesn't earn money on Upwork for 30 days, their profile visibility will automatically change to private. This is checked daily, not once a month. If you aren't regularly earning on our platform, your profile may be set to private, even if you submit proposals and interview frequently. There are different ways of setting your profile to public again, one of which is contacting us directly so that we can set your profile visibility to public.

I have already set your profile visibility as requested. If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public. You may read more about this in this help article.


-Avery
Untitled
Active Member
Ariana A Member Since: Sep 20, 2019
924 of 1,302

Hello,

 

I just recieved an email informing me that my profile has been set to private so that clients will not be able to see my profile until I start submitting proposals again. The thing is, I was invited to interview with two different clients withing the past couple weeks and I've submitted proposals to both of them, so I don't understand why Upwork would change my account visibility. Is there a way I can get this changed?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
925 of 1,302

Hi Ariana,

 

If an established freelancer doesn't earn money on Upwork for 30 days, their profile visibility will automatically change to private. This is checked daily, not once a month. If you aren't regularly earning on our platform, your profile may be set to private, even if you submit proposals and interview frequently. There are different ways of setting your profile to public again, one of which is contacting us directly so that we can set your profile visibility to public.

I have already set your profile visibility as requested. If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public. You may read more about this in this help article.

 

Thank you.

~ Aleksandar
Untitled
Active Member
Ariana A Member Since: Sep 20, 2019
926 of 1,302
Thank you for the help and the information. I'll be sure to look into that
the next time I have trouble.
Active Member
Marimel R Member Since: Oct 11, 2018
927 of 1,302

Hi pls help my account was set to locked private.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
928 of 1,302

Hi Marimel,

 

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private. Thanks!

~ Bojan
Untitled
Active Member
Kylie R Member Since: Jan 2, 2020
929 of 1,302

Hi Team,

 

I have been working offline for some time now (and through other platforms) but I would love to work in Upwork again and look for projects. Please set me back to public so I could start earning again.

 

Best,

 

Kylie.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
930 of 1,302

Hi Kylie,

 

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.


Untitled
TOP SOLUTION AUTHORS
TOP KUDOED MEMBERS