Locked private Profile

[Arianne R]

Hi, can you make my account public so that clients can see them. I have a client and he said he cannot see me. He wanted to hire me. Hope you can help. Thanks.

[Bojan S]

Hi Arianne,

I just set your profile visibility back to public.  Let us know if we may be of further assistance.

[Manuel R]

Hi, my profile was also locked, what's the solution then? I have to pay? Kind regards.

[Goran V]

Hi Manuel,

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.

[ASKHAT B]

omg, looks upwork so bad in 2017 year

[ASKHAT B]

How i can contact with support, if they not able already 12 hours?

https://prnt.sc/gwo1d7

Yes i'm new here, i alredy payed for membership, but i still could found a clients. Some clients try work with me outside of upwork, Some talking with me about project but don't answer 3 weeks.

Might be i not a normal but  your service is earning money on me, and blocking also. This is not fairly

[Valeria K]

Oscar,

Could you please update your profile to make sure it reflects accurate information about your identity, skills and experience? Additionally, please make sure to remove any links that have contact information or forms.

Thank you.

[ASKHAT B]

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@Valeria K wrote:

Oscar,

Could you please update your profile to make sure it reflects accurate information about your identity, skills and experience? Additionally, please make sure to remove any links that have contact information or forms.

Thank you.

---

Updated, please check.

i added "edited for Valeria K"

i deleted my own link in description. But this is my own site, i'm a web developer, If i telling about my skills why i can't show my own portfolio, this is like proof of my job. Yes i don't have a 5 stars here or TOP RATED rank, but this in no matter, and i can proof my stup, but clients see that only on upwork i havent rank might this is a reason not to work with me. Why i can't set my own link on my own web site in descroption? Why?

[Vladimir G]

Hi Oscar,

Including links in profiles which feature users' direct contact information is not allowed, as Valeria mentioned, according to Upwork ToS.

[ASKHAT B]

Unlock my account!