Locked private Profile

[Joanne Marie P]

Hi Jacker,

Your profile was set to private due to not having earned in the last 30 days. Please check this announcement, and refer to the notification sent to you about your profile visibility status. To change the status of your profile,Please go to your Find Work page and hover your mouse pointer on visibility. You will see the options to have your profile switched to public. Your profile visibility will be updated shortly.

[Jacker B]

Thank you, Joanne Marie

[Virginia F]

Valeria, this is an old thread. I just hit upon it. I have my account on private for a very specific reason. I get constant jobs. Do you think I'm hurting myself by remaining private? Just curious.

[Avery O]

HI Virginia, 

Setting your profile to private means you do not show up in the client's search results when they look for freelancers in your Job Category. You're part of the Top Rated Program, have constant contracts, and still land jobs despite setting your profile to private.  I think you're doing very well for someone who's profile is set to private. Keep it up!

[John Christian A]

Please unlock my profile, too. Im thinking on going back to doing freelance work

[Jo-An B]

Hi John,

I changed your visibility back to public, keep in mind that if you do not earn in the next 30 days your visibility will be switched back to private. Thank you.

[Melody Ann D]

Good day! Would also need assistance in contacting the customer support regarding Locked private account. I am a newbie and would really appreciate the support! Thank you in advance!

[Nina K]

Hi Melody,

I have responded on another thread to you about this, I have reset your profile visibility so theres no need to contact customer support to do that at this time, thank you!

[Arianne R]

Hi, can you make my account public so that clients can see them. I have a client and he said he cannot see me. He wanted to hire me. Hope you can help. Thanks.

[Bojan S]

Hi Arianne,

I just set your profile visibility back to public.  Let us know if we may be of further assistance.