Locked private Profile

[Huzaif T]

Hello Goran. My profile has also been locked to private. Kindly advise as I want to make it public.

[Joanne Marie P]

Hi Huzaif,

Freelancers' profiles will be changed to private if they haven't earned for the past 30 days. This means that you will not appear in search results, but clients will be able to see your proposals and check out your profile. For more information, please check this help article. Your profile visibility has been reset back to public. Thank you!

[Jana D]

Hi. My profile has also been locked to private due to a long period of inactivity I suppose. Kindly advise how to make it public again.

[Petra R]

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Jana D wrote:

Hi. My profile has also been locked to private due to a long period of inactivity I suppose. Kindly advise how to make it public again.

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Go this page and click on the green button.

[Aleksandr V]

Hi Goran

How can i change my account's photo?

Alex

[Goran V]

Hi Aleksandr,

Please refer to the instructions I`ve shared with you Here. Thank you.

[Nauman R]

How can i contact support team to re-set my profile visibility ? Second, I have client that wants to work with me over hourly based project.

So, How can i recommend him to my profile ?

Looking for your kind response to solve this soon.

Thanks

[Goran V]

Hi Nauman,

I’ve reset your profile visibility back to public. Just so that you are aware, profiles of freelancers with a history of earnings on the platform will remain public unless they have not earned in more than 2 years. Profiles of new freelancers who haven’t earned on Upwork will be set to private after 90 days.To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Feel free to share your profile URL with your client now, they will be able to view your profile and hire you. Thank you.

[Goran V · Accepted solution]

Hi Despoina,

I will write you a PM for more details.

[Nick C]

Hello Goran,

I have the same issue. Could you PM me to resolve this problem, please? I have to unlock my account.

Best,

Nick