Locked private Profile

Abdur R · May 12, 2020 02:21:21 AM

Hi, Goran! I hope you're doing great. My life is really messed up because of COVID'19 that's i never used my upwork account properly but now I'm back to get more clients, Unfortunately, my profile visibilty is private, Can you please fix this so I can play my part in the upwork community.

Thank you

Goran V · May 12, 2020 02:36:46 AM

Hi Abdur,

I`ve just updated your visibility as well. Thank you.

Carmen C · May 16, 2020 09:58:31 AM

That is a horrible feature! Some people cannot earn every month, no matter how much proposals they send. Upwork is becoming more and more bureaucratic.

Joanne Marie P · May 16, 2020 02:05:53 PM

Hi Carmen,

If you are an established freelancer and don’t earn money on Upwork for a period of two years or more, your profile visibility will automatically change from public to private.

If you are a new freelancer and don't earn money on Upwork within 90 days of your first proposal, or you choose not to submit a proposal within your first 90 days, your profile will also change to private. For more information, please check out this help article. Thank you.

-Joanne

Julie Ann C · Aug 2, 2020 04:52:43 PM

My account was set up as private. I submitted a propasal. Can the client still see my profile?

Thank you!

Luiggi R · Aug 2, 2020 07:01:43 PM

Hi Julie,

When your profile is set to private, it won't show up on freelancer search results. However, clients that you submit proposals to, will still be able to see your profile even if it's set to private. You can check this help article to learn more. Would you like us to change your profile visibility back to public?

~ Luiggi

Rodney John Q · Feb 7, 2019 03:26:55 AM

Hi Goran,

As I can see that you are doing a great job! My profile was set to private as well since I don't have any client(s) for a period of time. Can you help me reset my profile visibility as well?

Goran V · Feb 7, 2019 03:34:34 AM

Hi Rodney,

Your visibility is back to public, if further help is needed let me know. Thank you.

Md. Hamidur R · Mar 5, 2019 10:13:12 AM

My profile was set to private as well since I don't have any client(s). Can you help me reset my profile visibility as well?

Bojan S · Mar 5, 2019 10:54:39 AM

Hi Md. Hamidur,

I’ve reset your profile visibility back to public. Keep in mind that freelancers are hidden from the search results but clients to whom you have submitted proposals will be able to view your profile.

You can check out more info about this here. Thank you.

~ Bojan