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Locked private Profile

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1361 of 1,457

Hi Do,

 

I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here.

 

Thank you.

~ Aleksandar
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Active Member
Do W Member Since: Apr 3, 2019
1362 of 1,457

Thank you, but this still does not make any sense.

 

I do understand that Upwork wants to close profiles of freelancers who are not active anymore, but how can you conclude that I am not active? In the last month I a have send 12 proposals, got 3 job offers and accepted 3 job offers. Not bad for a beginner. Yes, I was not paid yet, but that is due to unresponsiveness from my clients. One already apologized for that. He was busy.

 

Making my profile invisible for clients will not improve my opportunity to get new job offers. So, what is the point? One look at my profile and you can see I have been active and still are. 

It is unfriendly and demotivating to close a profile for no good reason. 

 

I know 'these are the rules" but if rules are unfair or absurd you should change the rules.

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Community Guru
Petra R Member Since: Aug 3, 2011
1363 of 1,457

Do W wrote:

 

I do understand that Upwork wants to close profiles of freelancers who are not active anymore, but how can you conclude that I am not active?


Nobody "closed" your profile. It takes 2 minutes to get the profile set back to public, and as far as Upwork are concerned, the only activity that really counts is money changing hands...

 


Do W wrote:

 

It is unfriendly and demotivating to close a profile for no good reason. 


Nobody "closed" your profile. Even when set to private, clients you apply to still see your profile as per normal.  It's not as if you were removed from the platform or are losing out on any business in the short time between being set to private and it being set to public again.

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Active Member
Do W Member Since: Apr 3, 2019
1364 of 1,457

Hello Petra,

 

This is the email I recieved:

**Edited for community guidelines**

This does not make any sense.

I have not been working? Yes, I have. I have three jobs in progress.

I am not available? Yes I am. I have submitted 3 proposals last week.

I am not ready to start taking on new jobs? Yes I am. I have taken on a new job yesterday!

 

I am sorry, but I still think it is not normal to receive an email like this, when I am obviously not an inactive freelancer.

 

regards,

 

Do

 

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Community Guru
Petra R Member Since: Aug 3, 2011
1365 of 1,457

Do W wrote:

Hello Petra,

 

This is the email I recieved:

 

 

I know. The email is terribly badly worded, but ultimately, if you have no earnings for 30 days, your profile is set to private - (not closed) - it takes 2 minutes to ask for it to be set to public again and doesn't realistically do you any harm.

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Active Member
Rizky S Member Since: Oct 7, 2018
1366 of 1,457

Hi,

Could you please make my profile public? 

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1367 of 1,457

Hi Rizky,

 

Thanks for reaching out to us. I have reset your profile visibility as requested. Let us know if you need further assistance with anything!

 

Thank you.

~ Aleksandar
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Active Member
Mikhail O Member Since: Aug 19, 2018
1368 of 1,457

Hi, please make my profile public: https://www.upwork.com/freelancers/~01f1f8a5b0b90f8926

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
1369 of 1,457

Hi Mikahil,

 

Thanks for reaching out to us. I have set your profile visibility to the public as requested. If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to the public. You may read more about this in this help article.

 

Thank you.

~ Aleksandar
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Active Member
Sean C Member Since: May 14, 2018
1370 of 1,457

Hello! Could you please make my profile public.

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