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Locked private Profile

afsana-akhter
Active Member
Afsana A Member Since: Oct 8, 2018
2341 of 2,716

Hello,

Upwork set my profile as private. It says, I was not working but the reality is I use to spend some hours daily to send proposals. Can I get it back as Public? Some clients were interviewing and hopefully I was very close to land jobs this month. 

 

Thank you!

 

Afsana

aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2342 of 2,716

HI Afsana, 

I've set your profile to public as requested. 

If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public.
You may read more about this initiative on this support article

 


~ Avery
Upwork
ninajoy719
Ace Contributor
Niña Joy D Member Since: Oct 11, 2017
2343 of 2,716

Hello Upworks

 

I fully understand that you lock my account to private because i am not not earning for month,, now I contact my client to request the payment from him because of what happen to my account and I dont like to forced client to pay me as it is not in the schedule or they are out of town,, now because of what happen i forced him to pay me.

 

My concern is can you adjust a little bit of days to lock the account or any warning so freelancer like me is aware.

 

Just my opinion ,Thank you!

 

Can you bring back my account to public,, I already have pending money to my account

 

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2344 of 2,716

Hi Niña,

 

Thank you for your feedback, I will share this with our team.

I've also updated your visibility and in the future you can always ask us (Moderators) to do this.

~ Goran
Upwork
mahmud-rippy
Community Guru
AHM Mahmudur R Member Since: Jan 14, 2014
2345 of 2,716

Hello,

This was the first time in last 7 years I had to spend a whole month without earning. I do bid regularly. Just having a bad time, however. I was noticed that Upwork had locked my account as private and said that I was not working but the fact is I use to spend sometimne daily on upwork. This was a bit frustrating.  

 

Mahmud
aocumen
Moderator
Avery O Moderator Member Since: Nov 23, 2015
2346 of 2,716

Hi AHM Mahmudur, 

 

If an established freelancer doesn't earn money on Upwork for 30 days, their profile visibility will automatically change to private. This is checked daily, not once a month. If you aren't regularly earning on our platform, your profile may be set to private, even if you submit proposals and interview frequently. There are different ways on setting your profile to public again, one of which is contacting us directly so that we can set your profile visibility to public.

 

I've set your profile visibility to public as requested.

If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public.
You may read more about this initiative on this support article.


~ Avery
Upwork
graphicavmx
Active Member
Saad H Member Since: Aug 10, 2016
2347 of 2,716

Hi, Hope you're all are doing great. I'm using upwork from last 2years and really enjoying working on this platform. I was busy in exams due to which my profile back to private and now I can't submit my proposal.  How can my profile become public?

 

Thank you 

Best Regards

Saad

martina_plaschka
Community Guru
Martina P Member Since: Jul 11, 2018
2348 of 2,716

@Saad H wrote:

Hi, Hope you're all are doing great. I'm using upwork from last 2years and really enjoying working on this platform. I was busy in exams due to which my profile back to private and now I can't submit my proposal.  How can my profile become public?

 

Thank you 

Best Regards

Saad


 You can still submit proposals, even when your profile is set to private. 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2349 of 2,716

Hi Saad,

 

Your profile visibility has been updated. Please check this Help Article to learn more on how you can avoid having your profile automatically set to private. Thanks!

~ Bojan
Upwork
neill_richard
Active Member
Richard T Member Since: Jul 18, 2018
2350 of 2,716

Hi Bojan S.

Just want to request about my profile visibility. Can I please have my profile back to public? I was set to private just this day. I am currently working on some videos for clients but haven't earned yet for the past 30 days and I think that was the main reason why my profile was set to private. Hoping you could help me set my profile back to public again.

Thank you,

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