Locked private Profile

Anna P · May 5, 2018 07:02:00 AM

Hello, Due to the recent inactivity my profile has locked private. Could someone please help me making it public again? Thank you!

Joanne Marie P · May 5, 2018 08:00:46 AM

Hi Anna,

Your profile has now been set to public. Let us know if you need any assistance. We're here to help.

-Joanne

Nitish S · Jul 6, 2018 08:28:47 AM

Hi,

My profile is set to private. How will this be fixed?

Thank you

Bojan S · Jul 6, 2018 09:18:02 AM

Hi Nitish,

Your profile visibility is set back to public. Let us know if we may be of further assistance. Thank you!

~ Bojan

Kate B · Aug 29, 2019 06:58:57 AM

Hi there,

I'm having the same issue and I just bought connects! I'm new to Upwork so I haven't secured clients but I'm talking to some and about to land a job so this is not good timing. Please advise.

Bojan S · Aug 29, 2019 07:15:37 AM

Hi Kate,

I've set your profile to public as requested. If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in this help article to set it back to public.

Also, you may check these great articles in our Hiring Headquarters:

Thank you.

~ Bojan

Chan M · Oct 30, 2019 02:19:34 AM

Hi , you made my profile private . Please fix this ASAP.

Goran V · Oct 30, 2019 03:26:06 AM

Hi Chan,

Your profile visibility has been updated. Please check this help article to learn more about how you can avoid having your profile automatically set to private. Thank you.

Gayle L · Jul 31, 2018 06:41:01 AM

Hello,

I'm new here...

So, profile will be set to private if I don't earn within my first 30 days here? Is that correct?

Is that intended to be motivation for me to upgrade to a paid membership?

This seems like a freelancer-unfriendly policy. Unless I'm misunderstaning something.

Goran V · Jul 31, 2018 06:47:45 AM

Hi Gayle,

Yes that is correct, if a freelancer does not earn in 30 days their profile visibility will be changed to private. This means that they will be hidden from search results only but they can still apply on jobs. Clients who have received a proposal from them will still be able to view their profile.
Additionally, we do have a free option to change your profile visibility by asking us here or contacting our customer support. Thank you.