Locked private Profile

Sylvie P · Nov 21, 2017 02:04:01 AM

Sorry Petra but I don't understand..

Isnt' it here the "support" ?

Petra R · Nov 21, 2017 06:05:28 AM

@Sylvie P wrote:
Sorry Petra but I don't understand..
Isnt' it here the "support" ?

No, this is the user forum

Goran V · Nov 21, 2017 05:41:05 AM

Hi Sylvie,

Our team will change your visibility shortly.

Sylvie P · Nov 21, 2017 05:55:22 AM

Thank's a lot ...

Merci beaucoup :-)

Rashmi P R · Dec 16, 2017 12:29:32 PM

Hi Goran,

My profile has been set to Private too. Could you please unlock my profile?

Thanks!

Rashmi

Petra R · Dec 16, 2017 12:38:14 PM

@Rashmi P R wrote:

My profile has been set to Private too.

To switch your profile visibility back to "public" or "Upwork users only":

Start earning again on a new or existing contract. You're still able to submit proposals and work on your existing contracts while private. Your profile visibility will resume automatically the next time you get paid on a contract.
Upgrade to a Freelancer Plus membership. This will keep your profile public even when you can't work regularly through Upwork.
Request your visibility be resumed (for free). If your account is affected, a special contact link will be available on your Find Work home p age in the visibility section. If your profile is set to private again in the future due to no earnings, you'll need to contact us again.

ASKHAT B · Dec 16, 2017 02:26:14 PM

Help to restore my account

Ryan C · Dec 16, 2017 03:19:47 PM

Hello Askhat,

I have escalated your concern. One of our team members will reach out to you shortly. Thank you!

Yevhenii B · Dec 21, 2017 02:00:25 PM

Hi Goran,

Upwork changed my profile to "private" AGAIN.

It's most stupid thinks wich I seen ever. They said that they do this to improve client’s search results and show them more freelancers who are available.

If I didn't work last few months, I'm totaly available for the new work and I'm in search the clients.

Please unlock my account.
Thanks!

Tiffany S · Dec 21, 2017 02:04:11 PM

@Yevhenii B wrote:

It's most stupid thinks wich I seen ever. They said that they do this to improve client’s search results and show them more freelancers who are available.

If I didn't work last few months, I'm totaly available for the new work and I'm in search the clients.

What they're not saying out loud is "freelancers who are available and whose hiring record suggests that they're the freelancers clients are looking for."

If you've been bidding for the last few months and not landing jobs, that suggests that you're not what Upwork clients are shopping for.