Hi, can someone help me get my profile be public? My profile was 'locked private' due to inactivity.
I've requested thru 'customer contact support' 2 days ago but still no action. Can someone please help me?
Thank you in advance!
Sorry for the delay, Richard Neill. I've set your profile to public as requested.
If your profile is set to private again after 30-days, or sometime in the future, check out the options listed in the email notification or in the pop up on Find Work page to set it back to public.
My Account was set to private for almost 8 months now and was working through an agency. However I do have 0 connects on my profile for some reason. Can you help me set my profile to public? And how can I get my connects back? Hope to hear from you soon, Thanks!
Please see screenshot attached.
Where are you seeing that your profile is set to private? I just checked your account and can see that it is set to public.
I can also see that you are still yet to choose a Membership Plan which is why you have 0 connects on your account. Please go ahead and choose a plan that best suits your freelancing needs so that your connects can be credited to your account.
I’ve reset your profile visibility back to public. Just so that you are aware, freelancers with no earnings in 30 days will have their profile set to private (locked) automatically. To avoid this, you can resume earnings on a new contract or upgrade your membership to the Plus plan. You can check out more info about this here. Thank you.