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Locked private Profile

Active Member
Jacker B Member Since: Jan 27, 2018
81 of 687

Hello, Please help me to make my upwork back to public. Hoping for your help. Thanks!

Active Member
Olya K Member Since: Feb 7, 2017
82 of 687

If your profile was switched to private due to inactivity - I think you need to get a project to return it into public or to buy Plus membership plan.

Joanne Marie P Moderator Member Since: Nov 26, 2017
83 of 687

Hi Jacker,


Your profile was set to private due to not having earned in the last 30 days. Please check this announcement, and refer to the notification sent to you about your profile visibility status. To change the status of your profile,Please go to your Find Work page and hover your mouse pointer on visibility. You will see the options to have your profile switched to public. Your profile visibility will be updated shortly.



Active Member
Jacker B Member Since: Jan 27, 2018
84 of 687

Thank you, Joanne Marie

Community Guru
Virginia F Member Since: May 14, 2017
85 of 687

Valeria, this is an old thread. I just hit upon it. I have my account on private for a very specific reason. I get constant jobs. Do you think I'm hurting myself by remaining private? Just curious.

Avery O Moderator Member Since: Nov 23, 2015
86 of 687

HI Virginia, 

Setting your profile to private means you do not show up in the client's search results when they look for freelancers in your Job Category. You're part of the Top Rated Program, have constant contracts, and still land jobs despite setting your profile to private. Robot Happy I think you're doing very well for someone who's profile is set to private. Keep it up!

Active Member
John Christian A Member Since: Sep 29, 2018
87 of 687

Please unlock my profile, too. Im thinking on going back to doing freelance work

Community Guru
Jo-An B Member Since: Aug 2, 2016
88 of 687

Hi John,

I changed your visibility back to public, keep in mind that if you do not earn in the next 30 days your visibility will be switched back to private. Thank you.

~ Jo-An

Active Member
Melody Ann D Member Since: Jan 31, 2018
89 of 687

Good day! Would also need assistance in contacting the customer support regarding Locked private account. I am a newbie and would really appreciate the support! Thank you in advance!

Community Guru
Nina K Member Since: Nov 29, 2017
90 of 687

Hi Melody,

I have responded on another thread to you about this, I have reset your profile visibility so theres no need to contact customer support to do that at this time, thank you!