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Nirav's avatar
Nirav P Community Member

Log Number of Hours in Desktop App or Upwork.com interface

Hello,

 

I want to log number of hours through Upwork Desktop app. I cannot see my project in the drop down menu. Please advice asap. Thanks.

 

**Edited for Community Guidelines**

ACCEPTED SOLUTION
Aleksandar's avatar
Aleksandar D Community Manager

Hi Nirav,

 

I checked the contract that you are referring to and it seems it's set to start tomorrow on September 4th. Once the contract starts, you should be able to see it in the Upwork Desktop App and start tracking time. For more information, please go to My Jobs > All Contracts and locate the contract. Underneath the contract title, you should see the date when it starts.


Thank you.

~ Aleksandar
Upwork

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10 REPLIES 10
Nirav's avatar
Nirav P Community Member

 I have already clicked the Refresh button multiple times, yet it is not working.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Nirav,

 

I checked the contract that you are referring to and it seems it's set to start tomorrow on September 4th. Once the contract starts, you should be able to see it in the Upwork Desktop App and start tracking time. For more information, please go to My Jobs > All Contracts and locate the contract. Underneath the contract title, you should see the date when it starts.


Thank you.

~ Aleksandar
Upwork
Nirav's avatar
Nirav P Community Member

Aleksander,

 

As per our discussion here yesterday, the contract has started today. I am still unable to log number of hours, it is showing the attached error. Can you please help me rectify.

 

Thanks and regards,

Nirav P.

Mary's avatar
Mary W Community Member

I think it's a time zone issue.  Upwork goes on UT, not your local time.  Perhaps it isn't 9/4 yet where you live?

Nirav's avatar
Nirav P Community Member

Thanks for your response Mary. I am in India, it is already 9/4 here.

Mary's avatar
Mary W Community Member

Sorry.  I didn't look to see where you are.

Nirav's avatar
Nirav P Community Member

Mary,

 

Thanks a lot. I am able to log hour of work now. Sorry to trouble you, but how do I raise a bill for that hour now? 🙂

Petra's avatar
Petra R Community Member


Nirav P wrote:

Mary,

 

Thanks a lot. I am able to log hour of work now. Sorry to trouble you, but how do I raise a bill for that hour now? 🙂


You don't. The client will be charged automatically on Monday.

 

Be aware that there is no protection for manual time in any way.

Nirav's avatar
Nirav P Community Member

Ok, thanks Petra. It worked. All it required was patience!!

 

By the way, how can I give a 'kudo' if I like someone's answers?

 

Thanks, 
Nirav.

Aleksandar's avatar
Aleksandar D Community Manager

Hi Nirav,

 

You can give kudos by clicking on the thumbs-up button beneath every post as shown in this screenshot. You can also check out this help page for more information.

 

Thank you.

~ Aleksandar
Upwork