10a45a8e
Member

Logged hours with client didn't save

Hello! 

I've logged 1 hour on the Android app on 6/4/2021 for a project that I accepted, but never saw the payment in my earnings report. Has anyone else had this happen? I don't want to log the hour again and potentially double charge my client. 

 

Thank you, 

 

Courtney Murphy

1 REPLY 1
andregutierrez22
Moderator
Moderator

Hi Courtney,

 

You can check on the status of your funds in Reports > OverviewSince this is an Hourly Contract, you are paid based on the Weekly Billing Cycle:

 

Week 1 – You log time using the Upwork desktop app and Work Diary.
Week 2 – Hours within the weekly limit invoice to your clients on Monday. They have until Friday to review the work. Then the review period ends.
Week 3 – Earnings become available on the following Wednesday.

 

Your client doesn't need to manually verify the work you completed, they can only file a dispute during the review period. If no action is taken on their end, your funds will be released to you as detailed above.

~Andrea
Upwork