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jenniferc77
Community Member

Login Via Mobile and Destop

Hi Upwork Team, 

 

Over the last two days, I was out of the office and had to login to Upwork via my mobile and not my laptop to answer messages I received via Upwork. 

 

My app wasn't loading messages, so I then signed into upwork via my safari. I had to do a 2 method verification and then I was able to log in. 

 

I received an email, both times saying my device was not recognized. I just hope this is allowed to use mobile and desktop. I enter the same account details.

I would have thought, after logging in once with my mobile, it would have recognized my mobile device? 

 

Is there anything I am doing wrong

 

Thanks so much, 

regards, 

Jennifer

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Jennifer,

 

It's okay to log into the account from more than one device. The system will send you an email as a security precaution and as long as it was you logging the account, you should be okay. Let us know if you need further assistance.


Thank you.

~ Aleksandar
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