Aug 14, 2020 12:15:01 PM by Jennifer d
Hi Upwork Team,
Over the last two days, I was out of the office and had to login to Upwork via my mobile and not my laptop to answer messages I received via Upwork.
My app wasn't loading messages, so I then signed into upwork via my safari. I had to do a 2 method verification and then I was able to log in.
I received an email, both times saying my device was not recognized. I just hope this is allowed to use mobile and desktop. I enter the same account details.
I would have thought, after logging in once with my mobile, it would have recognized my mobile device?
Is there anything I am doing wrong
Thanks so much,
regards,
Jennifer
Aug 14, 2020 01:05:16 PM by Aleksandar D
Hi Jennifer,
It's okay to log into the account from more than one device. The system will send you an email as a security precaution and as long as it was you logging the account, you should be okay. Let us know if you need further assistance.
Thank you.
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