Login with Gmail

[d347e0b0]

Hi, I sign in using my gmail account. To access settings and update my payment details, it is asking me to fill in a password. I do not have a password, since I signed in via gmail. If I try to change a password, it asks for a security question. I do not know the answer to this because I have never set-up a security question. Could you please inform me how I can access my settings? Thanks, Adam

[NikolaS]

Hi Adam,

I shared your report with our team and one of our agents already reached out to you directly via an email to assist you further.

[696e3244]

Hello Nikola, 

I have the same issue and don't know how to get help from upwork. Can you please give me some instruction? 

Thank you!

[ArjayM]

Hi Hien,

We saw your post in the community and converted it into a support ticket to give it the attention it deserves. Rest assured that one of our agents will be reaching out to you here with further assistance.

[b39262c1]

I also need some help with this issue

[759e32fa]

Hi Casey,

We’ve escalated your community post to a support ticket. One of our agents will be in touch with you soon to assist.

[79ccbac5]

I'm so glad she thinks about the community