Mar 10, 2019 05:03:37 PM by Erica L
I got this message and I need help to get my account back
This email address is associated with an inactive account. Contact Upwork Support if you want to use this email address or register with another email address.
Could someone assist please
Mar 10, 2019 07:34:45 PM by Avery O
Hi Erica,
I was unable to locate your old account. I'll go ahead and send you a private message so that you can share with me the details of your old account.
Please know that once you have recovered your old account, you will need to close this new account to comply with the Upwork Terms of Service.
Mar 12, 2019 06:06:15 PM Edited Mar 12, 2019 07:34:53 PM by Avery O
I'm having the same issue. **edited for Community Guidelines**
Mar 12, 2019 07:56:17 PM by Avery O
Hi Daniel,
I can see that you use this account actively as a client. To comply with the Upwork Terms of Service, users should only have one account on Upwork. Since the other account is closed, I would recommend that you setup a freelancer account from this account by following the steps noted here.
Let us know if our team can assist you further.
May 10, 2019 03:58:51 AM Edited May 10, 2019 03:59:41 AM by Margarida H
Hi Avery,
I'm having the same issue. Can you help me?
Oct 11, 2020 05:53:17 AM by Nikola S
Hi Narendra,
Thank you for reaching out to us. Are you experiencing any issues while trying to log into your account? Please let us know so that we can assist you further.
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