Long time member, account restricted, no explanation

[usarian]

My account says some financial transactions are limited. I did not receive a email explaining why.

[lakimen]

That's typical. Upwork doesn't seem to care about the freelancers at all. Clients are gods and we're mere mortals.

[BojanS]

Hi Usarian M,

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

Thank you for your patience.

[usarian]

There is no team handling my case.

I tried to reach out to ask for assistance but that whole section of the website had been replaced by "Ask our bot". I tried using it, it offered a couple generic suggestions with links to help articles

**Edited for community guidelines**