Losing top-rated status due to profile verification

[bignene]

I lost the top-rated status after support requested for profile verification which was later verified. I do not understand why this has to happen when you have not done anything against the T&C.

[joanbonjoc]

Hi Eric,

One of our team member has reached out to you via ticket. Please respond directly to that ticket and post any questions you have. Thanks.

[bignene]

No onehas reached out

[g_vasilevski]

Hi Eric,

Our team has just reached out to you via ticket with more details about this, I can also confirm that it can take up to 48 hours for your badge to be listed on your profile again. Thank you.