Lost Connect

[d_gebeyehu]

Hello,

I upgraded my profile to freelance plus and received only 75 connects. Shouldn't it be 80 connects added?

Thank you.

[AleksandarD · Accepted solution]

Hi Daniel,

When you upgrade your membership from Basic to Plus, your free Connects will be prorated. This means that we'll allocate them based on time, or specifically, on how many days have already passed during your billing cycle.

By prorating free Connects, we can be sure that you always get a fair amount, no matter when you make changes to your plan.

For more information about Connects, you can check this article.

Thank you.

[d_gebeyehu]

Thank you, Aleksandar. Crystal clear now.