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kuafusoft
Community Member

Lost My Fund

Hi, I haven't use upwork for about 5 years and I had $500 in this account.

I migrated my elance account to upwork in 2017 and wanted to start using upwork again today, but found my account was suspended and I don't see my fund, can any one help please? 

2 REPLIES 2
petra_r
Community Member


Ryan S wrote:

Hi, I haven't use upwork for about 5 years and I had $500 in this account.

I migrated my elance account to upwork in 2017 and wanted to start using upwork again today, but found my account was suspended and I don't see my fund, can any one help please? 


You didn't migrate your Elance account in 2017, the deadline was in September 2016. Who leaves $ 500 abandoned on some website?

 

Upwork can only let funds stay in an account for a maximum of 180 days.

BojanS
Community Manager
Community Manager

Hi Ryan,

 

I've shared your concerns with our team and one of our agents will reach out to you directly to assist you further. 

 

Thank you!

 

~ Bojan
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