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Lost My Fund

Active Member
Ryan S Member Since: Aug 14, 2019
1 of 3

Hi, I haven't use upwork for about 5 years and I had $500 in this account.

I migrated my elance account to upwork in 2017 and wanted to start using upwork again today, but found my account was suspended and I don't see my fund, can any one help please? 

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 3

Ryan S wrote:

Hi, I haven't use upwork for about 5 years and I had $500 in this account.

I migrated my elance account to upwork in 2017 and wanted to start using upwork again today, but found my account was suspended and I don't see my fund, can any one help please? 


You didn't migrate your Elance account in 2017, the deadline was in September 2016. Who leaves $ 500 abandoned on some website?

 

Upwork can only let funds stay in an account for a maximum of 180 days.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
3 of 3

Hi Ryan,

 

I've shared your concerns with our team and one of our agents will reach out to you directly to assist you further. 

 

Thank you!

 

~ Bojan
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