Lost feedback in deleted specialized profile

[lorna-ohanlon]

Help! I delete a specialized profile not realizing that I'd also lose the feedback under that profile. Can I restore the profile? How can I combine all feedback under one profile?

[JoanneP]

 Lorna,

I've shared your concern with the team. One of our agents will reach out and assist you directly via a support ticket.

[petra_r]

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Lorna O wrote:

! I delete a specialized profile not realizing that I'd also lose the feedback under that profile.

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You don't lose the feedback! It's still in your general profile and can easily be added to any other specialized profile.

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Lorna O wrote:

Can I restore the profile? 

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No

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Lorna O wrote:

How can I combine all feedback under one profile?

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It's already combined under your general profile, and you can just add them to your specialized profile.