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Lost my email address which I was using to operate freelancer and forgot the security question

chintan_desai_sa
Active Member
Chintan D Member Since: May 20, 2018
1 of 4

Hi, 
I lost the access to my upwork account and there is no way to get it back I am inteded to change that email address I have the credentials but the problem is theat I cannot remember my secutity question either. 
What I can do to change this passwod and reset the email address?

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 4

Hi Chintan,

 

I'm sorry about your experience! Please clear your cache and cookies and try using different browser. Log back into your account and use this link to reset your security question? Also, please read this help article for more information about editing your account information. Thank you!

~ Bojan
Upwork
ubaid-khan1
Active Member
Obaid K Member Since: May 12, 2019
3 of 4

Hi sir, 

 

i also have the same issue can you please send me a link to change the security question. i have also forgotten the email associated with my acount.

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 4

Hi Obaid,

 

You can use this Form to reset your security question or password. To learn more about this check out this Help Article. Thank you.

~ Goran
Upwork
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