M-Pesa Withdrawal Rejected

[collinsmaina]

My M-Pesa withdrawal has been rejected 3 times today.
The reason for returned funds says Invalid bank details, yet I have been using the same M-pesa payment method before and it was successful.
Upwork support does not seem to respond to my request.
Kindly assist

[BojanS · Accepted solution]

Hi Collins,

I apologize for the delay in receiving an update. I’ll go ahead and follow up with the team handling your case and you can expect to receive an update on your ticket directly.

Thank you for your patience.