MPESA EXCHANGE RATES

[f_anne]

The exchange rate is currently between (100-150)Kshs for a dollwer, but the payment method is charging 94Kshs for a doller which is a total rip off. Could Upwork please investigate this. Thanks!

[AveryO]

Hi Faith Anne, 

Note that the difference in exchange rates is not something Upwork can control. When a bank converts a transaction, they will mark up the interbank rate to buy or sell a currency. Online calculators will not take into consideration the mark up that is applied. Since rates constantly change throughout any given day, the rate you received is the rate offered by our bank at the time your specific transaction was processed.