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Mac OS tracker problem

frenchoyster
Active

Hi everyone,

 

I'm experiencing problems on my tracker on Mac. It tracks time perfectly for 1-2 hours and all of a sudden stops tracking (for an unknown period- can be 10 minutes or an hour) and begins again. 

 

Has anyone else experienced this? Why do you think it's happening?

 

Thank you very much.

3 REPLIES 3
srowehanes3
Active

Im having the issue wth windows sometimes.

jbampton
Community Guru

I also have had problems with the oDesk tracker on my iMac (Yosemite)

 

These days I run a Windows virtual machine on my iMac and run oDesk tracker on that, seems to work fine on windows.

kochubei_valeria
Community Manager
Community Manager

Hi Ayca and Sherie,

 

I am sorry about issues you are experienceing with the Team App. Please, submit a support ticket via the Help menu of your Team App and make sure you include logs.

 

Thank you for your patience!

~ Valeria
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