🐈
» Forums » Freelancers » Re: Managing Client Preferences: Dealing with...
Page options
bb89a49d
Community Member

Managing Client Preferences: Dealing with Communication Outside Upwork

How do you handle clients who prefer to communicate through external channels like email or phone, rather than using Upwork's messaging system? Any tips for ensuring a smooth and secure transition while still complying with Upwork's policies?

ACCEPTED SOLUTION
elisa_b
Community Member

Do NOT talk to any client outside of the platform BEFORE a contract is in place! Afterwards you can share your email, Skype address, etc., but not before.

 

Telegram means SCAM 99.99% of the times, and the same goes with typing. 

 

Read this urgently:

https://community.upwork.com/t5/Community-Blog/Top-Red-Flags-for-Scams-From-Community-Member-Wes-C/b...

View solution in original post

5 REPLIES 5
6c4d595d
Community Member

My clients also wanted to deal Via email and Telegram. What should I do?

**Edited for community guidelines**

elisa_b
Community Member

Do NOT talk to any client outside of the platform BEFORE a contract is in place! Afterwards you can share your email, Skype address, etc., but not before.

 

Telegram means SCAM 99.99% of the times, and the same goes with typing. 

 

Read this urgently:

https://community.upwork.com/t5/Community-Blog/Top-Red-Flags-for-Scams-From-Community-Member-Wes-C/b...

bb89a49d
Community Member

Try hanks for the link, very helpful 🙏🏽

celgins
Community Member

Take Elisa's advice.

 

The best way to handle clients who prefer to communicate through external channels before a contact is in place is to ignore them.

bobafett999
Community Member

You need to read this

https://community.upwork.com/t5/Freelancers/To-all-freelancers-looking-for-help/m-p/1237942#M737047

 

And all the resouces Upwork offers for new freelancers. 

 

Latest Articles
Featured Topics
Learning Paths