Manual Review of Bank Account Name

[#1]

I was notified that the name used for my bank account was mismatched, though I am sure that I entered the right name. Anyway, a manual review was suggested but how do I get that going? I keep getting led to a community bot chat box.

[#2]

Hi Kristen,

One of our team members will reach out to you via ticket as soon as possible and assist you further with your payment method. Thank you.