Jan 28, 2020 08:12:07 PM by Nena V
Hi, I can't figure how to get customer support, I was asked to contact customer support to request a manual name review, but there is only a bot and the community answers, which are not resolving my issue. Please help resolve, thank you very much!
Nena V.
Jan 28, 2020 10:35:04 PM by Avery O
Hi Nena,
I apologize for the delay as I am currently checking this with the team. I'll come back here once I have more information about your concern.
Jan 29, 2020 04:06:37 PM by Nena V
Hi I need help with that issue as well, thank you in advance for your help.
Jan 29, 2020 05:34:36 PM by Avery O
Hi Nena,
I'm sorry for the delay as I was waiting for an update from the team. Your payment method has been manually accepted, and I can see that it is now going through the 3-day security period. If there are other issues with the payment method, you will be notified by the system. Otherwise, you should be able to use it as a payment method after three days.