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Christina's avatar
Christina L Community Member

Manual time drop-down list missing timeslots

Hi all,
I have been using Manual Time for months now with no problems but suddenly ~2 weeks ago I started facing issues. See attached image - notice my desktop says 18:53, whilst the latest start time I can choose from UpWork is 4:40pm.
No matter what day I try to log time, it's always 2 hours behind. I've cleared cache, flipped between Chrome & Edge, flipped between UpWork on the browser and the Desktop App but still doesn't work.
When I change timezone between Mine and UTC there is no difference

Help please, very desperate!

6 REPLIES 6
Petra's avatar
Petra R Community Member

Use a computer and do it in the work diary

Christina's avatar
Christina L Community Member

I am using it on a computer in the work diary. Didn't know there was even another way

Wes's avatar
Wes C Community Member

Do you have time logged on another project in those hours?

Christina's avatar
Christina L Community Member

Good question, I checked all my times and thankfully there was no overlap

Pradeep's avatar
Pradeep H Retired Team Member

Hi Christina,

 

Thank you for your message. I'll have one of our customer support agents reach out to you directly and assist you further.

 

Thank you

Pradeep

Christina's avatar
Christina L Community Member

Hi Pradeep, thank you for the offer but please don't 🙂 I've been trying to work with the UpWork support team for a while now and I'm absolutely no better off. It literally took me writing three times what the error was because each support person responding didn't read the thread.